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Billing

Per-Location Billing

Understand how HeyThanks handles billing when one account manages multiple stores.

One workspace, separate billing per store

HeyThanks does not bill by Google login or by workspace. It bills by location.

That means:

  • one workspace can manage many stores
  • one Google account can import many stores
  • each store still has its own plan and usage

Why this matters

Most operators want to manage reviews centrally but do not want every location forced onto the same subscription. HeyThanks keeps those two concerns separate:

  • operations are centralized
  • billing stays location-specific

What users should expect

  • some locations can stay free
  • some can run Starter
  • some can run Ultimate
  • the account page shows total spend across paid locations

Use this framing:

Import all of your stores into one workspace. Upgrade only the locations that need paid automation.

That line keeps the mental model clear and avoids the most common confusion around multi-location SaaS billing.